Intrastaff

  • Administrative Assistant

    Job Locations US-MD-Baltimore
    Job ID
    2018-1619
    Facility
    Johns Hopkins Hospital
    Category
    Clerical and Administrative Support
    Type
    Temporary Full Time
  • Overview

    Johns Hopkins Intrastaff is the internal staffing agency for the Johns Hopkins Health System and partner hospitals, providing temporary support to a variety of the Johns Hopkins locations. Our employees are the strength of our service. Intrastaff is unique because it's one of the very few agencies where a person has the benefit of being a temporary employee and also feels like a member of a large organization. Working at Hopkins means joining a culturally diverse team that includes some of the best nurses, physicians and allied health professionals in the world. Directly or indirectly, you'll have exposure to cutting-edge technology and groundbreaking medical research.

    The Administrative Assistant provides administrative support to functional managers. Employees that are successful in this role possess strong communication skills, high attention to detail, and can be relied upon for dependable and consistent work output. The Administrative Assistant is expected to be knowledgeable of the department’s practices and work processes to provide internal clerical support and assistance while interacting externally.

    Administrative Assistants typically work a 40 hour week on both short and long term assignments. 

    Responsibilities

    The Administrative Assistant performs a majority of the following job essentials:

     

    • Performs a full range of clericl functions , assisting in planning, organizing, implementing, and accomplishing department day-to-day administrative fuctions.
    • Greets customers, receives and screens incoming calls, answers routine inquiries, and routes calls to appropriate individual in a courteous and efficient manner.
    • Distributes, educates, and explains processes and paperwork to customers.
    • Responds to requests for information and appropriately releases information based on policy, ensuring customer requests and work assignments are prioritized and completed correctly and efficiently.
    • Prepares, sends, sorts, and distributes mail.
    • Prioritizes and manages leaders' calendars to ensure business objectives are met. Schedules and confirms appointments, meetings, and travel arrangements. Uses judgment in matters affecting supervisor's calendar. Coordinates activities between departments and outside parties.
    • Provides support for meetings including preparing agendas, reserving rooms, sending appointments, coordinating catering, recording and distributing minutes. Sets up and trouble shoots phone, video, and web conferencing effectively.
    • Tactfully handles difficult situations with staff and customers while remaining positive and professional. When needed, escalates issues to the appropriate staff member.

    Qualifications

    • High School Diploma/GED
    • 1 years as an Administrative Assistant/Secretarial experience
    • Proficiency in Windows, Excel and Outlook
    • Excellent writing, grammar, spelling and communication skills Johns Hopkins Health System and its affiliates are drug-free workplace employers.

     

    Johns Hopkins Health System and its affiliates are an Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

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