• Client Specialist

    Job Locations US-MD-Baltimore
    Job ID
    Johns Hopkins Hospital
    Information Technology
    Temporary Full Time
  • Overview

    Johns Hopkins Intrastaff is the internal staffing agency for the Johns Hopkins Health System and partner hospitals, providing temporary support to a variety of the Johns Hopkins locations. 

    This position is primarily responsible for desktop support that includes equipment installation, software support and related services.


    • Under general supervision, perform routine PC Set up; installation of peripheral equipment, software installation, support for software products and services, deployment of service packs, hot fixes, system updates, testing changes to the environment. Assistance with departmental specific applications and interaction with vendor application installations. Strong liaison with customers and departments. Involved with the analysis of user needs in the computing device environment (e.g., desktop, mobile devices, etc.) and recommendations for products and services that meet those needs. Responsible for delivery, moving and installing computing devices and related software as well as device inventory.


    • Works under guidance and direction. Once priorities are set, perform tasks with regular process updates.  Participate in segments of the lifecycle of projects.  Device management complexity is typically entry level.  Build and maintain relationships through positive interactions.  Demonstrates ability to provide good customer service.  Tasks are simple in nature (i.e., working with single devices or device types, or simple software, or handling one customer at a time).


    • Responsible for delivery, moving and installing devices and related software as well as device inventory.



    • High School Diploma/Equivalent required
    • B.S. in computer science or related field preferred
    • Licensure/Certification/Registration: Microsoft MCITP, CompTIA A+, Net+ preferred
    • Minimum of One (1) year of related experience.
    • Comprehensive knowledge of microcomputer equipment, software, and networks.


    Johns Hopkins Health System and its affiliates are an Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.


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