Intrastaff

Employee Relations Specialist

US-MD-Baltimore
Job ID
2017-1331
Johns Hopkins Bayview Medical Center
Category
Human Resources
Type
Temporary Full Time

Overview

Johns Hopkins Intrastaff is the internal staffing agency for the Johns Hopkins Health System and partner hospitals, providing temporary support to a variety of the Johns Hopkins locations. Our employees are the strength of our service.  Intrastaff is unique because it's one of the very few agencies where a person has the benefit of being a temporary employee and also feels like a member of a large organization. Working at Hopkins means joining a culturally diverse team that includes some of the best nurses, physicians and allied health professionals in the world. Directly or indirectly, you'll have exposure to cutting-edge technology and groundbreaking medical research.

 

Responsibilities

The Senior Employee Relations Specialist is responsible for assisting the Manager, Employee/Labor Relations in the daily operation of the Medical Center’s employee relations functions. Recommends policies and procedures. Serves in an advisory capacity to management and staff on employee relations issues. Conducts investigations as needed and makes recommendations on appropriate action. Facilitates meetings with management and employees. Ensures consistent application of the Medical Center’s policies and procedures regarding disciplinary matters and recommends changes in those policies and/or procedures, as appropriate. Participates in unemployment hearings. Assists, as needed, in labor relations activities.

 

RESPONSIBILITIES:

  • Appropriately counsels supervisors and employees on work related matters regarding application and consequences of policies while remaining objective and focused on a positive outcome. Makes recommendations to management regarding plan of action and options to resolve issues.
  • Appropriately provides advice and resolution to managers on broad range of employee relations issues including policy interpretation, work conditions and performance management, to ensure compliance with state and federal laws.
  • Provides advice on and functions as a collaborative resource regarding special FMLA, and LOA cases, requests for ADA and religious accommodations, and Occupational Health Services compliance requirements, and assists in resolving issues.
  • Develops content for training and in-service material and conducts training activities, such as new employee orientation, management orientation, charge nurse workshops, sexual harassment and other supervisory and/or employee training as directed.
  • Functions as the lead in the grievance process with preparation of management witnesses for grievance hearings and prepares documents accordingly. Identifies and investigates difficult questions prior to hearing that may be asked of the witnesses by the representative of the grievant.
  • Act as lead role in conducting investigations of sexual harassment and discrimination complaints in a timely manner and makes recommendations for appropriate action to be taken.
  • Prepares unemployment responses and attends hearings as necessary. Submits appeal requests with independent discretion.
  • Prepares materials for EEOC hearings and other outside venues as needed and assists designated employee/labor relations counsel in preparation for hearings as directed.
  • Assists with labor relations activities as directed. Responds to inquiries appropriately and in a timely manner. Upholds good communications and cooperative working relationship with labor representatives and makes recommendations for improving and increasing communications with labor representatives.
  • Performs other duties as directed.

Qualifications

JOB REQUIREMENTS

  • Requires a Bachelor’s degree in Human Resources, Labor Relations, Hospital Administration or closely related field.
  • Five years of previous employee relations experience including FMLA, LOA and requests for accommodations.
  • Requires proficiency in Word, Excel and Powerpoint. Additional employee relations related software experience is helpful.
  • Work requires the analytical skills necessary to resolve problems requiring a professional level of knowledge in a specific discipline/field.
  • Work requires communication skills in order to effectively deal with conflicting views or issues and mediate fair solutions, or well-developed writing skills.

 

Johns Hopkins Health System and its affiliates are an Equal Opportunity/ Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

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